SSP users demand improvements after latest outage

disruptive technology

The service has now been restored but users told Insurance Age they had been unable to access Pure Broking or emails for approaching 18 hours.

SSP confirmed it experienced service disruption that started in the afternoon and ran through to the early hours of the morning.

“The issue was caused by an external, internet issue, that impacted several major businesses in the UK,” the software house said. “To restore service we needed to restart our network in a controlled fashion.

“The issue only

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.

You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

If you already have an account, please sign in here.

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: