PlusOne appoints Operations Director

Ms Todd was previously site director with Sitel, a blue-chip global provider of contact centre services, where she was responsible for implementing a number of customer services procedures and initiatives. Her role previous to this was with mail order specialists, DPA Direct as customer services director.

Ms Todd will be primarily responsible for delivering and improving the current high standards of service through customer facing teams whilst managing internal and external SLA’s and the

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact

You are currently unable to copy this content. Please contact to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: