Research published by the Chartered Management ..

Research published by the Chartered Management Institute and DTI revealed that staff in the insurance sector want bosses who trust them, talk to them and thank them for the work they do. Yet less than 40% are getting what they want. The research revealed an "inspiration gap" - the difference between what leaders think of themselves and what staff think of the business. It showed that the majority of staff think their leader is out of touch and less than half get a 'buzz' from their work.

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact

You are currently unable to copy this content. Please contact to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: